Country conflict

[Alison]

My hard disk died and a french friend put in a new one, but unfortunately setup W98SE (English edition) saying it was in France.  This gives an country error in System Line 4.  How do I get in there to change it please?  I have changed all other changeable items.  Have managed to circumnavigate most of the other problems except had problems with the modem, now sorted except that it provoked networking problems - but I have no networks setup or asked for - ever.  
Error message at start-up:  msup32.dll.

Any help would be much appreciated.  Thank you.

[Michael]

This gives an country error in System Line 4.

When does this error occur? Can you give us the full text of the error message? Does this affect the operation of the computer in any way? Also, read through the 'How to ask a question' sticky in the Visitors forum and give us the info we ask for there.

[Alison]

Thanks for replying.  The messages appear at boot-up, before the W98 appears:

'There is a missing or corrupted file:  C\windows\command\vide-CDD.sys
The is an error config.sys line 4
country=044,c:\windows\command\country.sys'

Then w98 starts, but before desktop appears, I get a message box which says ' ... missing msnp32.dll'

I just say 'ok' to that, and then everything loads as normal.

I assume the 2 are not related, and that the second is to do with networking.  I have even removed the networking options, but as they were never downloaded from the set-up disk in the first place!  The problems started when I loaded the modem and Tiscali driver.  I have tried taking them off and reloading to no avail.  

To start with, it caused enormous problems with DOS messages all over the place but I have now managed to reduce them to the above and they don't seem to cause too many problems other than most of my software now operates in french even though they are english, and even though I have changed languages and countries in the appropriate areas of the control panel.  I assume it is because my friend put in 'France' and it is an English operating system.  I have searched in Microsoft (internet) but cannot find info on it.  Once upon a time I used to change stuff in DOS but other than basics, cannot even remember now how to get in BIOS or system changes, but if reminded could easily do it again.  (I think).

Thanks in anticipation, sorry to drown you in info.

[Alison]

Apologies - and I guess it is now too late to put in 'New Topic'.

Computer:  AMD Athlon(tm) Processor 256 MB Ram (57% free) W98SE 4.10 but with about 3 hrs of critical updates added - not had time to do more since death of last hard disk and arrival of this one this weekend.

 :oops:

[Michael]

setup W98SE (English edition) saying it was in France

Where did he do this? At some point in the installation? Have you tried reinstalling Windows over the top of your existing installation? What languages are selected in the various dropdowns in Control Panel>Regional and Language Options?

'There is a missing or corrupted file:  C\windows\command\vide-CDD.sys

That's a DOS CDROM driver.

The is an error config.sys line 4
country=044,c:\windows\command\country.sys'

This is the DOS country setting: there's a comma missing after the comma.

Then w98 starts, but before desktop appears, I get a message box which says ' ... missing msnp32.dll'

Was msup32.dll a typo for msnp32.dll in your first post? That's related to Microsoft Networking.

So, you have at least three separate issues here. If you don't have a lot of apps that would need to be reinstalled, a fresh installation of Windows might be the easiest way to solve this and any other problems. That you've had "enormous problems with DOS messages all over the place" suggests this isn't the most stable installation.

[Alison]

Thanks again.

1.  There is a question right at the beginning of set-up which asks which country you are installing from, and he answered France.  I think I remember from a Dr K article a long time ago, that he said to English system users to be sure not to do this.

No, I have not tried reinstalling windows over the top although it was my first idea, but rejected because ...  see later.

All languages and regional settings have been changed to English except that I have added English as my default setting to the French on my keyboard settings so that I can use both.

2.  I am not sure why I am getting this message as I both DVD and CD Rom drives appear to be working.

3.  MSNP32.dll.  That is what I guessed but I still have no idea why or where it came from.

And yes, you are very right.  The problem is that the computer was new 4 years ago but immediately went back and forwards to the manufacturer several times because it kept crashing.  They would not renew it, just kept reloading it  (and it cost a fortune when it was bought).  In the end I had to settle for accepting a machine that did not work very well.  In the meantime I continued to use my machine at work with which I never had problems (and I was the administrator for, and the other machines - not networked - in the offices.  I was not however the bod like you who dealt with major problems, just basic DOS etc (we are talking Wordstar here the I chose NT for the office later!).  Then we moved to France 3 and a half years ago and immediately there were major problems with the new modem.  Took it to a bod - he said it was a language conflict and ?fixed it.  It has continued crashing every day and time I have used it ever since and has driven me crazy.  Re-setup Windows more times than - I don't know what.  Have not had enough money to do anything to replace it, and didn't trust the local bod here in deep France anymore so read everything Dr Keyboard said in his old English News bits but it did not help.  And was almost thrilled when the harddrive finally died and was replaced by cheap Leclerc replacement this weekend.  Thought all problems had gone forever, but they started again, with exactly same DOS messages when I put the modem on and I spent the weekend in tears of frustration, but I have to say that this time things work that have never worked before (can download items from W98 that go missing - before, they just went, and I couldn't get them back - ever).  My Norton Virus checker now works.  My scanner works, etc.  So, however bad it is, it is still better than it ever was.  Unstable it sure is, and I know everyone else would have chucked it out of the window a long time ago, but I do not have that choice.  And so I thought I would try and fix the remaining specific problems rather than redo the lot - again, and again, and again ....

And so, I shall reload windows again.  :cry:
Thank you again.

[Jon]

You should be able to just comment out (put a colon or REM in front of) the vide-CDD and country entries; Sysedit will open Config.sys and autoexec.bat to do this, or you could use MSCONFIG to stop their running. They're generally only used for DOS-mode operations before Win98 gets fully booted, which is why your CD-ROM is working anyway. It's using the Win98 support and doesn't care that DOS support isn't there.

[Alison]

Thanks so much - I shall try that.  Wimped out of new set-up as still working, but would like to iron out the problems.  Just what I needed to know.